Sending highly personalized emails can have a significant impact on the outcomes of email campaigns, such as higher open rates, click-through rates, and conversions. In addition, when emails are personalized, they show the recipient that the sender has taken the time to understand their needs and interests, which can help build trust and strengthen the relationship between the sender and recipient. Forbes reports that marketers see a 760% increase in email revenue from personalized campaigns.

While highly personalized emails can certainly yield great results, creating them requires a significant investment of time and effort. Crafting a truly personalized email involves researching the recipient's interests, analyzing their past behavior, and tailoring the message to resonate with them individually. This can be daunting, especially when you're sending emails on a large scale. The sheer number of generic template emails being sent highlights that the required tooling for hyper-personalized messaging at scale isn't here yet. Unless…

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☕ CoffeeAI - hyper-personalized emails and LinkedIn messages at scale.

CoffeeAI is an AI tool that generates personalized emails and LinkedIn messages in seconds, reducing the time and effort required to write thoughtful messages. We draw on information such as news, shared experiences, financial or funding information, birthdays and work anniversaries, social media activity, and much more to create hyper-bespoke messages.

Not only that with the ability to add rich-text fields, you can drop links to meeting schedulers, feedback forms, waitlist lists, or RSVP forms in a personalized way with a fraction of the effort.

Teams across your entire organization can leverage CoffeeAI to achieve hyper-personalized outreach at a scale previously unachievable. Our users see a 3x increase in conversion in their messaging campaigns - this translates to:

• Sales teams increasing revenue without having to grow headcount,
• Marketing teams achieving higher conversions, click-through rates, email deliverability, and brand awareness,
• HR teams attracting the best talent, and
• Product teams getting the most feedback out of your users,

All with less effort and stress.

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The types of messaging you're doing

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🤝 Sales Email

The What & Why

A sales email is to reach out to potential customers and encourage them to purchase their product or service. The goal of a sales email is to persuade the recipient to take a specific action, such as scheduling a call with a sales representative or making a purchase.

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Are you undermining your own sales efforts?

Sending generic or templated sales emails can undermine the effectiveness of your sales efforts and harms your reputation with potential customers.

• It can fail to capture the recipient's attention or interest - if it does not address specific needs or pain points readers quickly lose interest and delete the email without taking any action.
• Templated emails come across as impersonal - if the recipient feels like they are receiving a mass-produced email that was not specifically crafted for them, they may view the company as indifferent or uninterested in their business.
• If the recipient does not feel like the email was intended for them, they are less likely to engage with the call to action and follow through with making a purchase or scheduling a call.

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How CoffeeAI can help

Hyper-personalized emails establish a more personal and genuine connection with the recipient:

• Personalization creates a positive impression of the company, making the recipient feel valued and appreciated, and ultimately increasing the chances of them becoming loyal customers.
• Emails tailored to the recipient's individual situation and interests capture their attention, build trust, and increase the likelihood of them taking the desired action - making a purchase or scheduling a call in a timely manner - 72% of consumers say they only engage with personalized messaging.

Forbes reports that 90% of markers agree personalization advances customer relationships by creating more engaging and meaningful communication with potential customers.

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❄️ Cold Emails

The What & Why

Cold emails are often used as a way to generate leads and increase brand awareness - the recipient is usually a potential customer who has shown no previous interest in their product or service. The goal of a cold email is to start a conversation with the recipient and potentially move them further down the sales funnel.

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🧊 Cold emails shouldn't be icy

Sending a generic email negatively impacts the recipient's willingness to engage in further communication.

• Impersonal or irrelevant emails results in the recipient quickly deleting them or marking them as spam. This makes it harder to reach out to potential customers in the future.
• If the email does not provide any value to the recipient, they may feel like their time has been wasted and be less likely to engage with the company in the future. In fact, 70% of millennials report they are frustrated with brands sending irrelevant emails.
• Using a generic or templated email can signal that the company has not done its research or put in the effort to understand the recipient's needs, which can make the recipient less likely to trust the company and their offerings - 63% of consumers will stop buying from brands that use poor personalization tactics, Forbes reports.

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How CoffeeAI can help

Give the recipients of your cold emails the warm fuzzies with hyper-personalization and overcome the negative impacts of generic messaging.

• Tailoring the message to the recipient's interests, needs, and pain points, increases the chances of the recipient engaging with the company and potentially moving further down the sales funnel.
• Personalization can also help build trust and credibility with the recipient, as it signals that the company has taken the time to research and understand their needs, which can lead to increased brand loyalty and future sales.
• High deliverability and click-through rates ensure that the sender's emails continue to get through to others as well - keeping them off spam lists.

Overall, hyper-personalized cold emails are a much more efficient way of reaching out to potential customers and generating leads.

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Conferences, webinars invites

The What & Why

Organizations commonly send invitation emails to inform their audience about an upcoming event, such as a product launch, networking event, conference, or webinar. These events are often a method of generating leads, increasing brand awareness, and positioning the organization as a thought leader in their respective industry. The goal of the email is to create a sense of urgency and excitement around the event and encourage as many people as possible to attend.

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🎶 Empty chairs at empty tables

A generic or templated event invitation email may fail to grab the recipient's attention or create sufficient excitement around the event, leading to a lower turnout. Or it may not effectively communicate the unique aspects of the event that make it worth attending, which could result in lower engagement and participation from the audience.

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How CoffeeAI can help

Hyper-personalized event invitation emails create a strong connection with the recipient, making them feel valued and important. By addressing the recipient's past attendance or engagement with your company, and tailoring why the event is relevant to their interests or needs will increase their likelihood of them registering or RSVPing.

HubSpot finds that personalized calls to action convert 202% better than default or standard calls to action. Personalization works to better achieve the desired results from their events: lead generation, and brand awareness of thought leadership.

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📣 Promotional email

The What & Why

Promotional emails can mean different things to different organizations - generally, these are emails or marketing material sent out as a part of a drip campaign to keep unconverted leads engaged, thereby increasing the likelihood of converting into paying customers. To help achieve these aims, promotional emails may include special offers or exclusive deals to entice the recipient to take action immediately.

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Spam filters love templates

Sending a generic or templated promotional email can have three primary impacts:

• A lack of personalization signals a lack of caring and your recipients may quickly lose interest and move on, resulting in reduced engagement and lower click-through rates.
• When your recipients receive too many irrelevant or impersonal emails, they’re more likely to unsubscribe from the company's email list, resulting in the loss of a potential customer and a lead.
• Or worse, too many irrelevant emails may lead to them being marked as spam lowering the overall email deliverability across your entire audience.

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How CoffeeAI can help

Personalization establishes a sense of trust and credibility while making the recipient feel valued and appreciated. Referencing the recipient's past purchases, interests, or behavior, shows that you have taken the time to understand their needs and preferences - they are more likely to engage with the message and take the desired action.

Overall, hyper-personalized emails can help companies to increase engagement, build trust, and drive sales - a positive impact on their bottom line - and the numbers back that up. Accenture reports that 91% of consumers say they are more likely to shop with brands that provide offers that are relevant to them.

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👥 Recruitment

The What & Why

Companies send recruitment emails to:

• Reach out to potential candidates and encourage them to apply for job openings.
• Engage with individuals who have expressed interest in the company, or
• A wider audience as part of a recruitment campaign.

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👔 First impressions matter. Make a good one.

Recruitment emails are often some of the first interactions current and future employees have with your organization. A generic templated email may come across as impersonal resulting in the candidate perceiving the company as not valuing or appreciating their employees, or it may give the impression that the company is not taking the recruitment process seriously and by extension their employees.

In addition, templated emails may fail to convey important details about the job opening or the company culture, which can result in missed opportunities. A lack of personalization works against the organization by communicating that it may not value its current and potential employees.

All these factors conspire to make recruitment harder, the number of responses fewer, and the quality of the applicants lower.

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How CoffeeAI can help

Hyper-personalized recruitment emails overcome these negatives by demonstrating that the company is taking the recruitment process seriously and is interested in the recipient as a potential candidate. By providing detailed information about the job opening and the company culture, personalized emails can also help attract suitable candidates who are a good fit for the position.

CoffeeAI can help you improve your response rate, brand perception, and ultimately the success of your recruitment efforts.

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📝 Feedback for product teams

The What & Why

Feedback emails gather information from customers or clients about their experiences with the company's products or services. The purpose is to understand the strengths and weaknesses of the company's offerings, identify areas for improvement, and potentially improve customer satisfaction. Data collected is used to improve the company's products or services, better understand its target audience, or inform future marketing and business strategies.

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These aren't the users/comments you're looking for

Sending a generic or templated feedback email may result in a lower response rate, as recipients feel that the request is impersonal and not worth their time.

Additionally, sending the same feedback email to all customers regardless of their specific experiences may result in irrelevant or unhelpful feedback that does not provide meaningful insights for the company. This can lead to missed opportunities for improvement and potentially harm the company's reputation if customers feel that their feedback is not being taken seriously.

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How CoffeeAI can help

Hyper-personalized feedback emails make your users feel valued and understood. Thoughtful personalization tailored to the individual customer's specific experiences with the company's products or services shows that the company is listening and cares about their feedback and is committed to addressing their concerns. This can lead to a higher response rate and more meaningful feedback that can help the company improve its products or services.

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The Potential of Personalization

If there are three key facts that summarize the potential of personalization, it's:

• 90% of consumers find marketing personalization appealing - Statista
• 73% of consumers say a business has never communicated with them online in a way that felt too personalized or invasive. - Accenture
• 95% of companies that saw 3x ROI from their personalization efforts - Forbes

To learn more or to try out CoffeeAI 👉 CoffeeAI - Instant, hyper-personalized, AI-powered outreach messages

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If you'd like to learn more about how CoffeeAI can help in any of these specific use cases, don't hesitate to drop a message to will@get-coffee.ai

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